Water, Fire & MoldRestoration inKingsland, Texas

Our phone is answered by a person around the clock — not an answering service that takes a message and calls you back in the morning. We're based here in Kingsland, so a crew is usually rolling toward Llano and Burnet county addresses within the hour of that first call.

Speed is not a sales pitch on a water loss. Clean water starts migrating into drywall, insulation, and subfloor immediately, and after a couple of days it stops being a drying job and turns into a demolition job.

You get the number before we start. We walk the loss, measure the affected areas, and write the scope on the same industry estimating standard your insurance adjuster uses, so the line items line up with what the carrier expects to review rather than a napkin figure.

On an insured claim, most of the cost is settled between us and your carrier and your out-of-pocket is typically your deductible. On non-insured work — a small remediation, a reconstruction bid — you get a written scope to approve. If we find hidden damage behind a wall, you hear about it and approve the change before we keep going.

Every day. We document the loss from the first walk-through — photographs, moisture maps, a room-by-room scope, and daily drying logs — and send that file straight to your adjuster so the claim is decided on evidence rather than argument.

One thing worth knowing: your carrier may recommend a vendor from their program list, but the decision of who works on your home is yours. We can also handle the claim call with you on the line if you'd rather not make it alone.

Yes — fully licensed and insured, with general liability and workers' compensation carried on every job. Joe McCrary holds Texas licensing covering mold remediation, asbestos, water mitigation, and fire restoration.

That matters most on mold. Texas licenses mold remediation as a trade: a licensed remediator has to work to a written protocol, keep the containment honest, and issue you a certificate of mold damage remediation when the job closes. Anyone offering to "spray it and move on" is not doing that work.

Drying is the part with a real clock on it: most residential water losses reach dry standard in about three to five days. We set air movers and dehumidifiers, then take moisture readings every day and log them — equipment comes out when the meters say the structure is dry, not when the calendar says so.

Repairs are sized to the damage. A single wet room can be back together in a week or two; a fire or a whole-floor loss runs longer because framing, cabinetry, and flooring have to be ordered. You get a schedule in writing, and you hear from us when it changes.

We do both, and that is deliberate. The same company that tears out your wet drywall frames, hangs, tapes, floats, textures, and paints it back — plus flooring, trim, cabinets, countertops, and insulation. No handing you a bare stud wall and a list of subcontractors to chase.

One crew from the first call to the final walk-through means one point of accountability, one scope, and one schedule — and our workmanship is warranty-backed when the job closes.

Safety first: shut the water off at the main if you can reach it safely, and if water is anywhere near outlets or panels, kill power to those rooms at the breaker. Never run a household vacuum on standing water, and stay out of a fire-damaged structure until it has been cleared.

Then photograph everything before you move it — wide shots of each room, then close ups of the damage. Lift what you can carry to a dry room, and leave the rest. We bring the extraction equipment, the containment, and the moisture meters; you don't need to have anything ready for us.